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How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]

Safeguard your Microsoft 365 data with these tips

Because Microsoft understands the value of business data and the costs associated with data loss and theft, the technology company offers powerful security tools for Microsoft 365 subscribers. However, for these tools to be truly effective, users must implement the following practices to further protect their data. Take advantage of policy alerts Establish policy notifications […]

How to ensure you’re browsing the web safely

Protecting business data becomes more challenging when a company has a distributed workforce using different devices that are connected to different networks. Even when they’re only browsing the internet, workers get exposed to all sorts of online dangers. As a business owner, you should consider implementing browser safety measures to avoid data compromise. Install ad […]

Investing in new IT? Avoid these 5 mistakes

If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless […]

How to rid your Windows 10 laptop of bloatware

Windows has long touted its operating systems to be one of the best and most reliable in history. This is why many users were surprised and annoyed to find their new Windows 10 computers filled with unwanted software called “bloatware.” Get rid of bloatware by following these steps. New PCs and laptops are always fun […]

The hows of watering hole attack prevention

There are millions of malware in existence, with new ones being developed by the minute. This is terrible news for anyone who stores personal information online — which is basically everyone in the world today. Learn how you can avoid being a victim of a watering hole attack, one of the most common ways cybercriminals […]

Tips to reduce IoT-related risk in the healthcare industry

Most, if not all, cybersecurity experts believe that anything connected to the internet can be hacked. So with the increasing popularity of the Internet of Things (IoT) and IoT devices in the healthcare industry, it’s only wise that organizations understand and address the risks associated with the ubiquity of IoT. Computing devices that contain a […]

How to keep your business safe from hackers

At a time when cyberattacks are more sophisticated than ever, data security and privacy should be every small-business owner’s top priority. The good news is you don’t have to be a tech wizard to make it happen. Here are some practical ways to shield your company from hackers. Cover your webcam If Facebook founder Mark […]

How to enable VoIP for your remote workers

With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees. To cater to your out-of-office workers, there are a variety […]

PowerPoint Presenter Coach: New platforms, more feedback

Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback on your word choice, and speed, among many others. This year, Presenter Coach is finally available on all platforms and is packed with new types […]